Payment Options

At City Hall

City of West Kelowna will accept:

• Cheques; current, post-dated and certified
• Debit cards - verify your daily withdrawal limit with your financial institution if paying by debit (Interac) as this may result in delays or rejected property tax payments.
• Cash
• Money orders

For non-cash payments, City Hall also has an outside drop box located at 2760 Cameron Road, adjacent to the main entrance for after hours use.

Banks and Credit Unions

You may pay through your financial institution on-line or in person. Please note that banks will no longer accept the Home Owner Grant. 

Homeowner grants must be claimed directly with the City of West Kelowna either online (follow this how-to document if required), by scanning to email taxes@westkelownacity.ca, fax 778 797-8851, or mailed/dropped off at City Hall.

Financial institutions do not accept post-dated cheques.

If paying in person at your financial institution, remember to take the tax notice with you.

When paying through online banking, ensure that you are paying West Kelowna Taxes, not West Kelowna Utilities.

Phone

Financial institutions may also allow for the telephone payment of the City of West Kelowna's Property Taxes; contact your financial institution to determine if this option is available to you.

Homeowner grants must be claimed directly with the City of West Kelowna either online (follow this how-to document if required), by scanning to email taxes@westkelownacity.ca, fax 778 797-8851, or mailed/dropped off at City Hall.

When paying by telephone banking, ensure that you are paying West Kelowna Taxes, not West Kelowna Utilities.

Prepayment Plan

The Pre-Authorized Pre Payment (PAPP) Plan enables taxpayers to make monthly instalments toward next year's property taxes. Current year's taxes must be paid before the municipality can accept prepayments on the next year's taxes. The plan pays monthly interest based on the prescribed rate of interest as determined by the Lieutenant Governor in Council in accordance with Section 239(2) of The Community Charter. This interest is considered a tax discount by Canada Revenue Agency and is not subject to income tax.

How it Works

Deductions from your bank account are made on the 10th of each month, except June and July. For June and July the taxpayer must apply for the Provincial Home Owner Grant, if eligible, and then pay the final outstanding tax amount.

Homeowner grants must be claimed directly with the City of West Kelowna either online (follow this how-to document if required), by scanning to email taxes@westkelownacity.ca, fax 778 797-8851, or mailed/dropped off at City Hall.

The minimum monthly instalment is $20. The maximum is dependent on the prior year's levy for that property.

The taxpayer may, in writing, cancel this arrangement at any time but there will be no refund of any payments made prior to the cancellation and the City of West Kelowna will continue to pay interest on any amounts paid. This notification must be received at least five business days before the next debit/payment. If the subject property is sold, it is up to the discretion of the Collector to determine if a refund is permitted.

Sign Up

Print and complete the Pre-Authorized Prepayment (PAPP) Application Form, attach a void cheque and return to the City of West Kelowna. Please note that the Terms and Conditions of the Property Tax Prepayment Plan are also contained in the form. Please complete the Pre-Authorized Prepayment Revision Form for changes.