Business Licences

Licences are granted for a period of one-year from Jan. 1 to Dec. 31.

Renewal fees received after Jan. 31 are subject to a late payment fee of $25.

The annual licence fee is *prorated for new applications received after the first day of each quarter. Fee reductions are:

• After April 1, reduced by 25 per cent.
• After July 1, reduced by 50 per cent.
• After Oct. 1, reduced 75 per cent.

*Annual licence fees for short-term accommodations are not prorated based on application dates.

Tier 1

Basic Licence: $60 per year.

Examples of businesses that fall under Tier 1 include:

• Business services such as real estate agents or property managers
• Contractors or trades persons
• Home-based businesses that do not require a fire inspection
• Commercial/industrial office subleases

Tier 2

Basic, plus fire inspection: $135 per year.

Examples of businesses that fall under Tier 2 include:

• Most commercial/industrial locations
• Childcare facilities

Tier 3

Basic, plus fire inspection and policing: $360 per year.

Examples of businesses that fall under Tier 3 include:

• Pawn brokers/secondhand dealers
• Nightclubs/pubs requiring liquor primary licences
• Cannabis retailers

Tier 4

$500 per year plus a one-time, $250 application fee:

• Short-term rental and short-term rental - bed and breakfast

The annual licence fee for a short-term rental is not prorated based on the application date.

Inter-community or Mobile Business Licence

Applicable tier plus additional $150 inter-municipal fee per year.

To pay for a business licence renewal:

1. Make a payment online through your financial institution:
2. • Set up West Kelowna Business Licence as the payee and enter your six-digit customer number, which can be found on your bill.
3. Visit us in-person to pay by cash, debit, or cheque:
   • Location: City Hall, 3731 Old Okanagan Highway, West Kelowna, B.C. V4T 0G7
   • Hours of operation: Monday to Friday, excluding holidays, between 8:30 a.m. and 4:30 p.m.

The City of West Kelowna does not accept credit cards because the associated fees increase costs:

1. If you wish to use a credit card, arrange to pay for a fee through third parties such as Plastiq or PaySimply.

Business licences renew automatically, and fees are applied to the accounts, unless a notification of cancellation has been received before Jan. 31.

Submit cancellation requests to business.licence@westkelownacity.ca.

A short-term rental is a form of accommodation where part of a principal residence is rented for periods of less than 30 days.

The City of West Kelowna has merged short-term rentals into two categories:

1. Short-Term Rental (STR) - Permitted on parcels that contain two dwellings - single family dwelling and secondary suite, or single family dwelling and carriage house.
2. Short-Term Rental (Bed and Breakfast) - Permitted on parcels that contain a single family dwelling.

A business licence is required to operate a short-term rental. Below is the full *application package to be completed and submitted to the Business Licence Desk at City Hall. Payment is required at the time of application.

*Applications will only be accepted in person, and by the owner/operator of the short-term rental.

Required documentation

• Application Form
• One time application fee of $250 and an Annual Business Licence Fee of $500, paid in the form of cheque, cash, or debit and to be included with your application package
• Parking Site Plan
• Fire Safety Plan
• Good Neighbour Agreement
• Strata Authorization, if applicable

The Short-Term Rental Operator Guidebook reflects the adopted bylaw amendments.

Additional work

A building permit may be required for any upgrades necessary for the dwelling to meet the fire safety standards and building code requirements for short-term rental operation. The business licence will not be issued until the building permit has been closed.

A business licence is required to operate a Short-Term Rental - Resort Zone in the Resort Apartment or Resort Townhouse C5, C6, CD2, and CD7 Zones as per the Zoning Bylaw.

The Short-Term Rental - Resort Zone Licence allows for short-term rental occupancies of less than 30 consecutive days and permits the operator to advertise and collect revenue from their rental business.

The application form is specific to the C5, C6, CD2 and CD7 Zones, which do not fall under the Short-Term Rental Regulations.

Required documentation

• Application Form
• Annual Municipal Business Licence Fee of $60

A business licence is required to operate an Agri-Tourism Accommodation.

All or part of the parcel on which the Agri-Tourism Accommodation is located must be classified as a farm under the Assessment Act.

Below is the full application package to be completed and submitted to the Business Licence Desk located in City Hall. Payment is required at the time of application.

Required documentation

• Application Form
• Fire Safety Plan
• Parking Site Plan
• Good Neighbour Agreement
• Owner Authorization Form (if applicable)

Additional work

A building permit may be required for any upgrades necessary for the dwelling to meet the fire safety standards and building code requirements for Agri-toursim Accommodation operation. The business licence will not be issued until the building permit has been closed.

A Commercial/Industrial Business Licence is necessary for any operation that provides a service or sells a product from a commercial location. This includes the processing of raw materials, manufacturing, assembling, cleaning, testing, repairing, storing, shipping, or distributing commercial or industrial materials.

Due to the potential complexity of these applications, processing time can take a minimum of four weeks. Referrals are sent to the Planning, Building and Fire Departments to ensure compliance with the BC Building Code, Fire Code, and municipal bylaws. Interior Health referrals are sent if the business type requires their approval.

Many factors must be considered when exploring a commercial business location. Please review the New Business and Tenant Improvement Guide for more information prior to purchasing or signing a lease for a commercial space.

Required documentation

• Site Plan including the following information:
  • Location of business unit in overall building;
  • Names of neighbouring businesses and business operations, if known;
  • Allocated parking spaces for the business unit;
  • Any ramps, if applicable.
  • See example.
• Floor plan including the following information:
  • • Label all rooms based on their use including dimensions;
    • Washroom location and if it is accessible;
    • Exit doors;
    • Emergency lighting;
    • Fire extinguisher type and location;
    • Counter and display areas;
    • Shelving location and height;
    • Type of ventilation system, if known or applicable;
    • Hazardous good storage location, if applicable.

Inspections

A building inspection and fire inspection are required for licensing processes, with the exception of a sublease. Inspections can be arranged, after the application has been submitted, by calling the departments directly. Business operations must not commence until the inspections are deemed satisfactory.

• Fire Department: 778-797-3200
• Building Department: 778-797-8811

Application

• Commercial/Industrial Business Licence Application

Any residence or business that owns or operates an alarm system must have a valid alarm permit. Find details on the Regional District of Central Okanagan website.

Any business being operated from a principal residence is considered a Home-Based Business and requires a valid business licence.

Independent contractors fall under this category as the business licence must be attached to a physical location - considered to be the place where the administration of the business takes place.

Home-Based Businesses (HBBs) are classified under two categories which are regulated by the Zoning Bylaw:

Minor

Smaller business operation that is limited to 25 per cent of the gross floor area of the dwelling unit to a maximum of 215.3 square feet, only one client can visit the location at one time, and limited retail sales. To learn more, see HBB Minor.

Major

Slightly larger business operation that is limited in allowable area based on parcel size, maximum of three client visits at one time, and allows for broader retail sales. To learn more, see HBB Major.

Any construction work needed to accommodate the business may require a building permit. Please contact the Building Department to discuss your project.

• Building Department: 778-797-8811

Application

• Home-Based Business Licence Application 
• Owner Authorization Form,if applicable

A home-based childcare facility may provide care to eight or fewer children within a principal dwelling.

The child care facility must be licenced by Interior Health and comply with the Zoning Bylaw, BC Building Code, and fire and safety regulations.

Required documentation

• Site Plan including the following information:
  • Location of parking allocated for drop off, pick up and employee parking
  • Access to the childcare area if different than main entrance to home
• Floor plan of the entire dwelling including the following information:
• Label all rooms being used for the childcare operations
• Means of egress from each floor area including basements and sleeping areas
• Window openings/egresses in any bedrooms being used
• Location of smoke and carbon monoxide alarms on every level - must meet the requirements of the current BC Building Code at the time of application
• Location, type and size of fire extinguishers
• Location of any fireplaces and heating stoves
• Fire Safety Plan showing the general layout of the facility, exits, fire extinguisher locations and instructions on What to do In Case of Fire is required to be posted in a visible location. See example.
• Home Based Childcare Occupancy Checklist

Inspections

A fire inspection and building inspection are required for the licensing process. These inspections can be arranged, after the application has been submitted, by calling the departments directly.

• Fire Department: 778-797-3200
• Building Department: 778-797-8811

Application

• Home Based Business Licence Application - Child Care
• Home Based Childcare Occupancy Checklist
• Owner Authorization Form, if applicable

Businesses that operate in more than one community may be eligible for an Inter-Community Business Licence. This is an add-on to the required municipal licence, and allows businesses to operate within the interior region, removing the need to purchasing individual licences in each community. The yearly inter-community licence fee is $150 and is prorated on a quarterly basis. This licence can be added by checking the box on the application form, or by request to the licencing department.

The Inter-Community Business Licences can only be applied for in the municipality where the business is located. If the business is located outside of the participating municipalities, a Non-Resident Business Licence may be applied for in any one of the participating municipalities, and the Inter-Community Licence may be added on.

Participating Communities:

Some business types are not eligible for an Inter-Community Licence. These include, but are not limited to, mobile restaurants, escort agencies, body rub services, and vehicles for hire (taxis, limousines, and buses). Exempt businesses require a business licence from each municipality in which they operate.

*Please note that if your business operates within Westbank First Nation (WFN) jurisdiction you will still require a business licence from their office, as WFN is not a participant in the Inter-Community Business Licence Program.

Businesses that do not have a physical location in West Kelowna but provide services within the city, require a business licence. This includes contractors from out of area or province, and home-based business owners that reside on Westbank First Nation Land and provide services in the City of West Kelowna.

Application

• Non Resident Business Licence Application

Mobile restaurant operators are required to have a valid business licence for each municipality in which they operate. The application must be submitted with:

• A copy of the comprehensive liability policy or insurance for $2.0 million dollars, naming the City of West Kelowna as additional insured.
• Interior Health or other municipal health authority approval.

Inspection

A West Kelowna fire inspection is required for the licensing process. This inspection can be arranged, after the application has been submitted, by calling the fire department directly.

• Fire Department: 778-797-3200

Application

• Mobile Restaurant Business Licence Application
• Owner Authorization, if applicable

Please refer to the Mobile Restaurant Bylaw Information Bulletin for operational regulations.