Ask West Kelowna
West Kelowna's sanitary sewer system consists of 236 km of mains and 25 lift stations.
The network directs wastewater to the Regional District of Central Okanagan's (RDCO) trunk and a force main that runs along the bottom of Okanagan Lake and then to the Westside Wastewater Treatment Plant.
The RDCO owns and operates the plant on behalf of the City of West Kelowna, District of Peachland and Westbank First Nation.
Visit the treatment plant webpage for more information on its operations and annual operating reports.
|
Emergencies |
|
If you are experiencing a backup, smelling sewer gas, or encountering another kind of sewer emergency, please contact the Utilities Department:
|
|
New Connections |
|
If you are on a septic system and would like to connect to city sewers, please contact the Building Department, or have your contractor reach the city, to obtain the necessary permits. Call 778-797-8820. |
|
Odour Problems |
In the HomeIf you smell sewer gas in your home, call our Utilities Department at 778-797-2246, 8 a.m. to 4 p.m. Monday to Friday, excluding holidays; or 778-797-1000, extension 1 after hours. Around the Treatment PlantCrews take many steps to reduce odours, but smells do occur occasionally. If odours become a problem, please email the Regional District of Central Okanagan at engineering@cord.bc.ca or call 250-469-6241. |
|
Prevent Clog and Messy Backups |
|
Don't rush; think before you flush! Clogged pipes, odours or backed up sewers are problems you may face around your home or business if you put the wrong liquids or solids down the sink or toilet. Keep the following items out of sinks, drains and toilets:
|
|
Rates and Utility Bills |
|
Please visit our Utility Billing webpage for more information. |
|
Westside Wastewater Treatment Plant |
|
If you have questions, concerns or would like more information regarding the treatment plant, its processes and annual reports, please visit the RDCO website or call 250-763-4918. |
Contact Us