Garbage and Recycling

Report missed collection

If blue-lidded recycling cart or pink or grey box collection is missed, or the cart or a box is missing or damaged, please call 250-412-5336 or email recycleBC@e360s.ca.
If black-lidded garbage or green-lidded yard waste collection is missed, or the cart is missing or damaged, please call 250-868-3211 or email info-bc@e360s.ca.

What's new - Recycle BC provides curbside recycling collection

As of May 1, on days when curbside recycling collection is scheduled, please put out the blue-lidded recycling cart and pink and grey boxes:

Grey box is for non-deposit glass bottles and jars; take deposit beverage containers to the depot; see guide for accepted glass and the curbside recycling collection calendar.
Pink box is for flexible plastics; bundle to prevent fly-aways; see guide for accepted flexible plastics and curbside recycling collection calendar.
Blue-lidded cart is for cardboard, paper, plastic containers and other accepted materials; see guide for accepted recyclables and curbside recycling collection calendar.
Place grey box on pink box and put next to blue-lidded cart. Place black-lidded garbage cart at the curb on morning of collection on opposite side of blue-lidded cart; leave one-metre between each.
Please visit recyclebc.ca/centralokanagan for more information about their services.

Pinecone icon Yard waste and garbage collection remain the same

Put green-lidded yard waste and black-lidded garbage carts at the curb on the scheduled collection days.
The City of West Kelowna provides this service under a regional agreement and e360 Solutions is the curbside collector.

Where to take styrofoam, batteries, electronics, hazardous waste and other materials

Take foam packaging/Styrofoam, batteries and electronics to the depot.
Take household hazardous waste to Kelowna Recycling/Battery Doctors; visit webpage for more information.
If you're unsure where specific materials go, please download the Recycle Coach app or use the online search tool.

Curbside collection schedule

Helpful maps and calendars to manage your pick-up days.

Download the Recycle Coach App

Household waste management info, schedules and notifications at your fingertips.

Helpful curbside collection info

Tips on proper placement, replacement, missed collections and more.

Asquith Road transfer station

At 2640 Asquith Rd., off Shannon Lake Rd.; open Friday to Monday, 7:30 to 3:50.

Find solutions for the house, at work, and in your neighbourhood:

Please help keep our community clean and safe:

Report illegal dumping

Report illegal burning

At-a-glance resources

Assistance - help with your curbside collection carts and boxes

If you need extra help putting out your carts and boxes for collection due to a medical condition/disability, complete an application for assisted service. Send the completed form by email to the RDCO at wastereduction@rdco.com.

Billing inquiries - help with your quarterly bill

Bills are mailed quarterly in January, April, July and October and are due before the 15th of the following month in February, May, August and November. You can view your latest bill by registering or logging in to our online services system, emailing us or calling our Utility Billing Department at 778-797-8850.

Box and cart placements - please properly place at the curb

Park it

Park carts and boxes against the curb/shoulder between 7 a.m. and 7 p.m. on collection day.
On recycling and garbage collection days, park boxes, then blue-lidded cart, then black-lidded cart:

Park your smallest grey for glass box on top of the pink for flexible plastic box and put them one metre to the right or left side of the large blue-lidded recycling cart.
Park the black-lidded garbage cart one metre from the blue-lidded recycling cart on the side opposite from the boxes; e.g., if boxes are to the right of the blue-lidded cart, place the black-lidded garbage the left of the blue-lidded cart.

On yard waste and garbage collection days:
- Park your black-lidded garbage cart one metre (three feet) to the right or left of the green-lidded waste cart.

Point it

Point the arrow on the cart lid towards the road, with the cart's wheels against the curb/shoulder.

Place it

Place carts and boxes one metre between each other and from obstacles.
Place where there's room for pedestrians, cyclists and snowplows.
Place where driveways are not blocked.

Close and bundle it

All materials must fit entirely in carts with lids closed.
Bundle flexible plastics in the pink box.

Box and cart replacements - how to replace damaged containers

Garbage and yard waste carts:

To report missed garbage or yard waste collection or for a missing/damaged carts, contact E360S at 250-868-3211 or info-bc@e360s.ca

Blue carts and pink and grey boxes:

To report a missed recycling collection or for a missing/damaged cart or box, call 250-412-5336 or email recycleBC@e360s.ca

Cart upgrades - how to request larger or additional carts

For more information, please download, print and fill out our Waste Cart Change Out Request Form.

You can upgrade your:

Garbage cart to 240 litres for an added annual fee.
Yard waste cart to 360 litres for an added charge and annual fee.

Tag-a-bag stickers are available for up to two additional bags of garbage. Stickers are $2.50 each and are available to residents at municipal halls.

Extra garbage and yard waste can also be hauled to the Asquith Road Transfer Station.

Missed collections - who to call

Was your garbage/ yard waste not collected?

If you put your bins to the curb at the correct date and time, with the lid closed, and the collection was missed, please contact E360 Solutions at 250-868-3211.

Was your recycling not collected?

If you put your bins to the curb at the correct date and time, with the lid closed, and the collection was missed, please contact Recycle BC at 250-412-5336 or email recycleBC@e360s.ca