What's new and coming soon
Starting May 2026: Flexible plastics will be collected in pink boxes, and non-deposit glass bottles and jars will be collected in grey boxes. Boxes will be delivered between February and April. Until your first collection date for pink and grey boxes happens in May, please continue to take flexible plastics and non-deposit glass to the Asquith Road Transfer Station. What goes in your blue-lidded recycling cart will not change before, during or after this process. If you have questions or would like further information about the new service, please visit recyclebc.ca/centralokanagan.




Find solutions for the house, at work, and in your neighbourhood:
At-a-glance resources
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Billing inquiries - help with your quarterly bill |
| Bills are mailed quarterly in January, April, July and October and are due on the 15th of the following month. You can view your latest bill by registering or logging in to our online services system, emailing us or calling our Utility Billing Department at 778-797-8850. |
| Cart placement - how to properly place your cart at the curb |
Park it
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| Cart replacements - how to replace damaged carts |
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How to replace your bins:
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Cart upgrades - how to request larger or additional bins |
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Do you need larger or additional bins? You can upgrade your:
How to upgrade your bins:
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| Missed collections - who to call |
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Was your waste not collected? If you put your bins to the curb at the correct date and time, with the lid closed, and the collection was missed, please contact E360 Solutions at 250-868-3211. Why might your collection have been missed? Weather and roads can interfere with collection, or if the bin is so full that the lid does not shut, the automated trucks can not hoist the bin. If so, please put aside some of that overflowing material for the next collection. |
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