What’s new
The City’s Utilities crews made good progress in 2024 on our annual watermain flushing program. Crews have now completed work in Zone 2 of the former Sunnyside/Pritchard System (see map), and the related isolated precautionary Water Quality Advisory for Zone 2 has been rescinded.
At this time, there are no Water Quality Advisories in effect in the City of West Kelowna.
For information about watermain breaks or service outages, click here.
Watermain Flushing
Crews are conducting watermain flushing in West Kelowna neighbourhoods as part of the City’s annual maintenance of the water distribution system.
During flushing, customers may experience reduced water pressure or discolouration. Any disruption should be brief and only occur while mains in the area are being flushed.
Customers should take some important steps before, during and after flushing moves to their areas.
When watermain flushing is occurring in your area, a related water quality advisory will be in effect; please see our interactive map to determine if a water quality advisory is in effect in your area. |
Flushing schedule and maps |
Watermain flushing will continue throughout 2024 within the Rose Valley Water Service Area - the former Lakeview, West Kelowna Estates, and Sunnyside/Pritchard Systems - as weather conditions allow. Watermain flushing will be carried out between 7:30 a.m. to 4 p.m., Monday to Friday, with the schedule subject to change. To help customers know when crews will be flushing, crews will post signs in the affected areas. Customers may hear and observe the activity at a nearby hydrant. The annual watermain flushing program will resume in the spring and will proceed through the series of zones sequentially as noted below. Former Lakeview System:
Former West Kelowna Estates System:
Former Sunnyside/Pritchard System:
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Why we flush watermains |
Watermain flushing is required to remove sediment from the distribution system that may have accumulated from our source water. The flushing process typically results in reduced pressure and temporary water discolouration. If drainage allows, water may be drained directly onto the street or into a storage truck where the water can be disposed of. Crews flush the mains at high velocities to scour accumulated sediment and mineral deposits from the pipes to help improve water quality and flows. |
Customers should follow a few important steps to prevent sediment from being drawn into pipes and appliances, and to make sure the water runs clear afterwards. Customers should:
During flushing, a precautionary water quality advisory will be in effect, and customers must not use water, to prevent sediment from being drawn into pipes and filters. Customer should:
Once flushing is complete, customers should:
If, after 20 minutes, water does not run clear, contact Utilities at 778-797-2246. |
Learn more about watermain flushing
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