Close
Close Old Browser Notification
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.
Skip to Content
View All
Pause
  • ApplyDown Chevron
    • Activities and Programs
    • Building Permits
    • Burning Permit
    • Development Applications
    • Dog License
    • Facility Booking
    • Jobs at the City
    • Preauthorized Tax Payments or Deferments
    • Speak As a Delegation Before Council
  • PayDown Chevron
    • Handicapped Parking Passes
    • Recreation Programs
    • Swimming Passes
    • Taxes
    • Transit Tickets
    • Utility Bills
  • ReportDown Chevron
    • Bylaw Infraction
    • Customer Service Feedback
    • Dogs
    • Illegal Dumping
    • Missed Garbage Pickup
    • Outdoor Burning
    • Service Request
Close icon

CWK Image

Contact Us Main menu icon
  • Our Community
    • About West Kelowna
    • Annual Report and Financial Statements
    • Bylaw Enforcement
    • Capital Projects
    • Citizens Survey
    • Dogs
    • Drainage, Flooding and Storm Sewers
    • Fire and Rescue
    • Garbage and Recycling
    • Goose Management
    • Have Your Say
    • Maps and GIS
    • Police (RCMP)
    • Roads, Sidewalks and Street Lights
    • Sanitary Sewers and Wastewater
    • Tourism - Visit Westside
    • Transportation
    • Water
  • Parks, Recreation and Culture
    • Arenas, Facilities and Pool
    • Arts and Culture
    • Assistance Programs
    • Beaches and Boat Launches
    • Book a Facility or Field
    • Cemetery
    • Event Calendar
    • Hometown Hockey
    • Online Registration
    • Parks Amenity Donation Program
    • Parks and Trails
    • News for Parks, Recreation and Culture
    • Recreation Guide
  • Building, Business and Development
    • Bids and Tenders
    • Building Department
    • Business Directory
    • Business Licences
    • CityView Portal
    • Economic Development
    • Maps and GIS
    • Planning and Development
    • Signs
  • City Hall
    • Accessibility
    • Agendas and Minutes
    • Budget
    • Bylaws
    • Consumer Price Index
    • Contact Us
    • Current Issues
    • Disclaimer & Privacy Policy
    • Elections and Electoral Approval
    • Employment
    • Freedom of Information
    • Mayor and Council
    • News and Alerts
    • Plans and Strategies
    • Property Taxes
    • Services
    • Utility Bills
    • Webcasts
  • I Want To...
Question MarkAsk West Kelowna

water running out of faucet

Water

powers creek treatment facility

Billing and Payments

You can register or log in at any time to view your bill online. We do not accept online payments but you can arrange to pay electronically through your bank. View a sample bill to see how utility rates are listed. You may also view our Water Systems Map to determine your system.

 

water droplets on blue background

Bylaws and Regulations

Typically Stage 1 watering regulations are in place; but Stages 2, 3 and 4 are implemented as supplies decrease. In addition to our general water use regulations, specific operational bylaws apply within the various systems. View our Water Service Bylaws Map to determine which regulations apply to each area; and, contact Utilities staff at 778-797-2242 for information about these bylaws and their applications.

Dew on a leaf

Conservation

The Okanagan Valley has a limited supply of water, despite the seemingly numerous lakes and streams that crisscross the landscape. With its semi-arid climate, the region is susceptible to sudden drought conditions that can last for weeks and potentially months. Given other factors such as rapid growth and Climate Change, water must be used wisely.

Popular Links

  • Make Water Work
  • Okanagan Water Wise
  • Online Billing Inquiries
  • Sample Utility Bill
  • Water Service & Advisories Map

News

Events

Water Quality Icon - Open Source Image

Water Quality

Check for current advisories and obtain monthly and annual reports.

description of water rates

Water Rates

New charges began January 1, 2018 and will first appear on the April bill, for January 1 through March 31.
Consecutive annual increases will take effect January 1, 2019, 2020 and 2021 (charged quarterly).

Bulk water station

Water Station

The West Kelowna Bulk Water Station is a subscription based service that provides an affordable option to efficiently supply large volumes to residential and commercial customers. Once a customer applies to the city to use the service, the station can be accessed via code, which is provided at the time of subscription.

man on a wakeboard

Water Utility Master Plan

Plans and strategies are created, with community and Council consultation, to prioritize short, medium and long term infrastructure, program and service needs for the City of West Kelowna. Some recommendations span 10-years, others have a horizon of 20 years or more.

City of West Kelowna Footer Logo

© 2018 The City of West Kelowna,
2760 Cameron Road,
West Kelowna, BC, V1Z 2T6
Email us, Phone: 778-797-1000

A to ZAccessibilityDisclaimer and Privacy PolicySitemapContact Us