People with weakened immune systems, and/or wishing additional protection should take precautions when drinking, washing fruits & vegetables, making beverages or ice, or when brushing teeth.
Water Quality and Notifications
Updated: Oct. 9, 2026; 3 p.m.
Rose Valley Water Service Area - Notifications
| Advisory Type | Issue Date | Reason | Neighbourhood or Zone affected | Map |
| N/A | N/A | N/A | N/A | Link |
Monitoring and testing at Rose Valley Treatment Plant confirms that drinking water meets federal regulations and provincial guidelines.
Discoloration that occurred temporarily, earlier this week, was from low levels of manganese, which have been resolved with maintenance on the permanganate system having been completed.
With the maintenance completed, water should remain clear.
Should any residual discoloration appear, run your tap until clear. If after 20 minutes, the water does not run clear, please, call the City of West Kelowna at 778-797-2246. An alternative source would be available, in the interim, if needed, at the Asquith Road bulk filling station. Bring clean bottles for filling.
The City of West Kelowna takes water quality seriously and tests water quality at both water treatment plants. If a water quality advisory is required, for any reason, we, as part of our duty to inform, and our commitment to transparency and accountability, and in consultation with Interior Health, will notify residents. We notify customers through email notifications, our website, and the City’s social media channels.
Powers Creek Water Service Area - Notifications
| Advisory Type | Issue Date | Reason | Neighbourhood or Zone affected | Map |
| N/A | N/A | N/A | N/A | Link |
Water Quality Advisory Map
The map shows water quality advisories that are currently in effect.at the City of West Kelowna's two water systems.
Types of water notices
For health-related questions, please call 811 to talk to a health care professional 24 hours a day, 7 days a week.
General information for all service areas
- Should a water advisory be required, a free potable water source will become available at Shannon Lake and Asquith Roads. Please bring your own clean bottles for filling. The tap is on the Asquith Road side of the facility.
- Your tap water is treated at a multi-process filtration plant and should be clear; if it is not, call us at 778-797-2246.
- Do not drink discolored water, which can occur from such things as water main leaks or breaks.
- If water is discolored, run the cold tap for several minutes until clear. if after 20 minutes the water is still not clear, call us at 778-797-2246.
- Watermain flushing can cause also temporary discoloration, which should clear after the cold tap runs for several minutes.
- We report out publicly before watermain flushing occurs in any area.
Resources
- Learn more about drinking water at Interior Health.
- Learn more about the Bulk Water Station.
- Learn more about our Watermain flushing program.
- Learn more about Water Data page
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