Current status of West Kelowna’s Water Service Areas
Last updated: Feb. 15, 2025 at 4:30 p.m.
Rose Valley Water Service Area
- Multi-barrier treatment objectives for drinking water are being met at the plant and throughout most of the distribution system.
- Current advisories (One: precaution for parents mixing baby formula - see below):
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The water main repair on Hudson Road is completed; and due to consecutive, positive lab results, the City of West Kelowna has rescinded the precautionary boil water notice for the 26 affected residences on Hudson Road. The following addresses are no longer on a precautionary boil water notice:
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1009, 1019, 1029, 1039, 1049, 1059, 1079, 1089, 1099, 1107, 1119, 1129, 1139, 1149, 1159, 1169, 1179 and 1189 on the south/southwest side of Hudson Road.
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1060, 1098, 1132, 1142, 1150 and 1152 on the north/northeast side of Hudson Road.
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2643 and 2653 on the north/northeast side of Paula Road.
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High velocity flows will have stirred up sediment in pipes in some adjacent, but not all, areas of the Rose Valley Water Service Area. Residents are advised not to use discolored/turbid water, but to first run their cold taps until clear. If, after 10 minutes, the water has not run clear, please call Public Works Utilities at 778-797-2246.
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As an added precaution, parents in the Rose Valley Water Service Area are still advised to use an alternative source of water to reconstitute baby formula. The City will complete further tests at key locations throughout the system, as part of our operating best practices, prior to lifting this recommendation.
- The bulk filling station at Shannon Lake and Asquith Roads remains open to provide an alternative source of water. Bring clean bottles for filling. Use caution due to icy conditions.
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Powers Creek Water Service Area
- Multi-barrier treatment objectives for drinking water are being met at the plant and throughout the distribution system.
- Current advisories: No water quality advisories are required in the Powers Creek Water Service Area.
Rose Valley Reservoir – source water updates
- Winter 2025 Update: Staff provided a quarterly project update to Council and the public at the Feb. 11 Regular Meeting.
- View the presentation (at the one-hour and eight-minute mark)
- Read the staff report to Council
- Read the Winter 2025 Update, which was e-notified to subscribing customers on Feb. 12.
- Other previous updates: All prior updates are provided below.
Water data
2024 water quality data is now available; January 2025 data will be provided as soon as possible:
- Powers Creek Water Treatment Plant - 2024 Data
- Powers Creek Water Service Area - 2024 Data
- Rose Valley Water Treatment Plant - 2024 Data
- Rose Valley Water Service Area - 2024 Data
- January 2025 data - coming soon
If you have questions about the data, please contact us.
Water Quality Advisory |
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Watermain flushing |
Learn more about our Watermain flushing program. |
Bulk Water Station |
Should a water advisory be required, a free potable water source will become available at Shannon Lake and Asquith Roads. Please bring your own clean bottles for filling. The tap is on the Asquith Road side of the facility. Learn more about the Bulk Water Station. |

Annual Drinking Water Reports and Testing Results |
Combined Annual Water Quality Reports for all systems are published online once they become available. Historic reports are available by calling 778-797-2246.
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Water Systems and Advisory Map
Advisories, Notices and Orders |
Interior Health provides information on the differences between the various types of water advisories, notices and orders and what each one means: |
Drinking Water Requirements |
Interior Health requires water providers to have long term plans to reach the following goals:
• 4 log (99.9%) inactivation of viruses • 3 log (99.9%) removal or inactivation of giardia lamblia and cryptosporidium • 2 treatment processes for all surface drinking water systems • Less than 1 NTU of turbidity with a target of 0.1 NTU • 0 total and fecal coliforms and E. Coli The City achieves these goals in the Powers Creek and Rose Valley Water Service Areas. |
Helpful Links and Resources |
Permit to Operate |
Under the Safe Drinking Water Regulation of the Health Act and the Drinking Water Protection Regulation of the Drinking Water Protection Act, all public water utilities are required to obtain a Permit to Operate from the local health authority. The regulations also allow health officials to place conditions on this operating permit that the utility must meet. For information on these permits, please call the Engineering Department at 778-797-8840. |
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