Ask West Kelowna
Current status of West Kelowna’s Water Service Areas
Last updated: April 14, 2025 at 10:30 a.m.
Powers Creek Water Service Area
- Multi-barrier treatment objectives for drinking water are being met at the plant and throughout the distribution system.
Rose Valley Water Service Area
- Multi-barrier treatment objectives for drinking water are being met at the plant and throughout most of the distribution system.
- Water Quality Advisories: One - precautionary, isolated within Zone 1 of the Rose Valley Service Area (see map - RV01) for watermain flushing.
- Caution for parents with infants: Due to the potential for settled manganese in our mains to be stirred up from planned watermain flushing, we recommend that parents with infants in the Rose Valley Water Service Area do not use tap water to reconstitute formula while watermain flushing is occurring within their zone.
- Read the public service announcement for more information.
Rose Valley Reservoir – source water update
- March 2025 Update - issued March 31, at 4 p.m.
- Other previous updates are provided below.
Water data
- February 2025 data - systems and treatment plants
- January 2025 data - systems and treatment plants
- 2024 Manganese testing results
- 2024 systems data
If you have questions about the data, please contact us.
| Water Quality Advisory |
|
| Watermain flushing |
| Learn more about our Watermain flushing program. |
| Bulk Water Station |
|
Should a water advisory be required, a free potable water source will become available at Shannon Lake and Asquith Roads. Please bring your own clean bottles for filling. The tap is on the Asquith Road side of the facility. Learn more about the Bulk Water Station. |
| Annual Drinking Water Reports and Testing Results |
|
Combined Annual Water Quality Reports for all systems are published online once they become available. Historic reports are available by calling 778-797-2246.
|
Water Systems and Advisory Map
| Advisories, Notices and Orders |
|
Interior Health provides information on the differences between the various types of water advisories, notices and orders and what each one means: |
| Drinking Water Requirements |
| Interior Health requires water providers to have long term plans to reach the following goals:
• 4 log (99.9%) inactivation of viruses • 3 log (99.9%) removal or inactivation of giardia lamblia and cryptosporidium • 2 treatment processes for all surface drinking water systems • Less than 1 NTU of turbidity with a target of 0.1 NTU • 0 total and fecal coliforms and E. Coli The City achieves these goals in the Powers Creek and Rose Valley Water Service Areas. |
| Helpful Links and Resources |
| Permit to Operate |
|
Under the Safe Drinking Water Regulation of the Health Act and the Drinking Water Protection Regulation of the Drinking Water Protection Act, all public water utilities are required to obtain a Permit to Operate from the local health authority. The regulations also allow health officials to place conditions on this operating permit that the utility must meet. For information on these permits, please call the Engineering Department at 778-797-8840. |
Contact Us