Ask West Kelowna
Current status of West Kelowna’s Water Service Areas
Last updated: Thursday, February 12, 2026
Powers Creek and Rose Valley Water Service Areas
- Multi-barrier treatment objectives for drinking water are being met at both filtration plants and throughout both distribution systems.
- Your tap water is treated at a multi-process filtration plant and should be clear; if it is not, call us at 778-797-2246.
- Do not drink discolored water, which can occur from such things as water main leaks or breaks, for example, which will require our crews to attend and make repairs.
- If water is discolored, run the cold tap for several minutes until clear. if after 20 minutes the water is still not clear, call us at 778-797-2246.
- In the event of a water main break, information will be posted here.
- Watermain flushing can cause also temporary discoloration, which should clear after the cold tap is run for several minutes.
- We report out publicly before watermain flushing occurs in any area; please, visit westkelownacity.ca/flushing to determine if watermain flushing is happening in your area.
- Should a Boil Water Notice or Water Quality Advisory ever be required for any reason, we will issue public notice to state the reason; please subscribe at westkelownacity.ca/subscribe to receive Boil Water Notices and Water Quality Advisories.
| Powers Creek Water Service Area | Rose Valley Water Service Area |
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| January 2026 | January 2026 |
| 2025 and 2024 Data | ||||||||||||||||||||||||||
2025 monthly reports
2024 water data and annual reportIf you have questions about the data, please contact us at 778-797-2246. |
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| Rose Valley Water Service Area Updates | ||||||||||||||||||||||||||
Updates provided during Regular Council Meetings
Other updates, public service announcements and news releases
Watermain FlushingPlease visit our Watermain Flushing webpage for more information. |
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| Rose Valley Water Service Area Update to Council - Oct. 8, 2024 | ||||||||||||||||||||||||||
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Watch the Oct. 8 update to Council: |
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| Rose Valley Water Service Area Update to Council - July 23, 2024 | ||||||||||||||||||||||||||
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Watch the July 23 update to Council:
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| Water Quality Advisory |
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| Watermain flushing |
| Learn more about our Watermain flushing program. |
| Bulk Water Station |
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Should a water advisory be required, a free potable water source will become available at Shannon Lake and Asquith Roads. Please bring your own clean bottles for filling. The tap is on the Asquith Road side of the facility. Learn more about the Bulk Water Station. |
| Annual Drinking Water Reports and Testing Results |
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Combined Annual Water Quality Reports for all systems are published online once they become available. Historic reports are available by calling 778-797-2246.
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| Advisories, Notices and Orders |
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Interior Health provides information on the differences between the various types of water advisories, notices and orders and what each one means: |
| Drinking Water Requirements |
| Interior Health requires water providers to have long term plans to reach the following goals:
• 4 log (99.9%) inactivation of viruses • 3 log (99.9%) removal or inactivation of giardia lamblia and cryptosporidium • 2 treatment processes for all surface drinking water systems • Less than 1 NTU of turbidity with a target of 0.1 NTU • 0 total and fecal coliforms and E. Coli The City achieves these goals in the Powers Creek and Rose Valley Water Service Areas. |
| Helpful Links and Resources |
| Permit to Operate |
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Under the Safe Drinking Water Regulation of the Health Act and the Drinking Water Protection Regulation of the Drinking Water Protection Act, all public water utilities are required to obtain a Permit to Operate from the local health authority. The regulations also allow health officials to place conditions on this operating permit that the utility must meet. For information on these permits, please call the Engineering Department at 778-797-8840. |
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