Ask West Kelowna
Current status of West Kelowna’s Water Service Areas
- Last updated: Sept. 18, 2024, 4:30 p.m.
Powers Creek Water Service Area:
- Normal, all multi-barrier treatment objectives for drinking water are being met or exceeded at the plant and throughout the distribution system.
Rose Valley Water Service Area Update:
- Normal, all multi-barrier treatment objectives for drinking water are being met or exceeded at the plant and throughout the majority of the distribution system, except for the following specified areas:
- Crews have temporarily paused watermain flushing work within the former West Kelowna Estates System Zones 1 and 2 and have moved to a specific section of the former Sunnyside/Pritchard System (see map – portion of SS02). An isolated, precautionary water quality advisory will be in effect in this specified area while the flushing is underway and will continue until further notice.
- Read the Sept. 18, 2024 Public Service Announcement regarding watermain flushing in the former Sunnyside/Pritchard System at westkelownacity.ca/news or learn more about the City of West Kelowna’s watermain flushing program at westkelownacity.ca/flushing.
- Crews have temporarily paused watermain flushing work within the former West Kelowna Estates System Zones 1 and 2 and have moved to a specific section of the former Sunnyside/Pritchard System (see map – portion of SS02). An isolated, precautionary water quality advisory will be in effect in this specified area while the flushing is underway and will continue until further notice.
- Summer 2024 Update regarding resolved discoloration from manganese - Answers to Frequently Asked Questions
| Rose Valley Water Service Area Updates - July 23, 2024 to Aug. 19, 2024 |
|
| Rose Valley Water Service Area Update to Council - July 23, 2024 |
|
Watch the July 23 update to Council:
|
| Water Quality Advisory |
|
| Watermain flushing |
| Learn more about our Watermain flushing program. |
| Bulk Water Station |
|
Should a water advisory be required, a free potable water source will become available at Shannon Lake and Asquith Roads. Please bring your own clean bottles for filling. The tap is on the Asquith Road side of the facility. Learn more about the Bulk Water Station. |
| Annual Drinking Water Reports |
|
Combined Annual Water Quality Reports for all systems are published online once they become available. Historic reports are available by calling 778-797-2246. |
Water Systems and Advisory Map
| Advisories, Notices and Orders |
|
Interior Health provides information on the differences between the various types of water advisories, notices and orders and what each one means: |
| Drinking Water Requirements |
| Interior Health requires water providers to have long term plans to reach the following goals:
• 4 log (99.9%) inactivation of viruses • 3 log (99.9%) removal or inactivation of giardia lamblia and cryptosporidium • 2 treatment processes for all surface drinking water systems • Less than 1 NTU of turbidity with a target of 0.1 NTU • 0 total and fecal coliforms and E. Coli The City achieves these goals in the Powers Creek and Rose Valley Water Service Areas. |
| Helpful Links and Resources |
| Permit to Operate |
|
Under the Safe Drinking Water Regulation of the Health Act and the Drinking Water Protection Regulation of the Drinking Water Protection Act, all public water utilities are required to obtain a Permit to Operate from the local health authority. The regulations also allow health officials to place conditions on this operating permit that the utility must meet. For information on these permits, please call the Engineering Department at 778-797-8840. |
Contact Us