Water Quality Advisory issued for Lakeview-Rose Valley Service Area - April 3, 2023

FOR IMMEDIATE RELEASE

Monday, April 3, 2023

The City of West Kelowna, in consultation with Interior Health, is issuing a Water Quality Advisory, until further notice, for the Lakeview-Rose Valley Water Service Area due to conditions in the Rose Valley Reservoir.

View the Water Quality Map to confirm if your property is in the affected service area.

Turbidity affects the performance of the chlorine disinfection process because bacteria, protozoa, viruses and other microorganisms can attach themselves to suspended particles in the turbid water. These particles can interfere with disinfection by shielding the microorganisms from the chlorine.

Under a Water Quality Advisory, children, the elderly and those with weakened immunity must use water brought to a rolling boil for one minute or more, or seek an alternative safe source, for brushing teeth, drinking, making baby formula and ice, preparing food and beverages and washing fruits and vegetables.

The bulk filling station at Shannon Lake and Asquith Roads provides a safe, alternative source of drinking water. Customers can use the touch-free filling station free during the Water Quality Advisory. Bring clean bottles for filling. The tap is located on the Asquith Road side of the facility.

Watermain flushing is continuing and the Isolated Precautionary Water Quality Advisory in Zone 1 has been upgraded to a Water Quality Advisory due to the Rose Valley Reservoir turbidity being experienced system wide. City crews are continuing to flush watermains during this time working between 7:30 a.m. and 4 p.m. Water service will not be interrupted, but customers of the Lakeview Water System may notice a reduction in water pressure and should avoid using appliances requiring large amounts of water, such as washing machines and dishwashers, while flushing is occurring in your neighbourhood. If customers find increased sediment in their water, they may run the cold tap for a few minutes to help clear the sediment.

The City will inform residents, via its e-news service, as soon as it is able to rescind the Water Quality Advisory. To receive news and alerts, sign up at westkelownacity.ca/subscribe.