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Thank you for choosing to do business in the City of West Kelowna.
Business licence renewals are due Jan. 31 of each year. Please pay by the deadline to avoid a $25 late payment fee, which will be applied Feb. 1.
When you pay before the Jan. 31 deadline:
- From the date of payment, allow two to four weeks for the processing and delivery of your licence through the mail.
- If you fail to receive your licence by March 1, email us at bl.finance@westkelownacity.ca.
About business licensing
A business licence is required to own or operate any business within the City of West Kelowna. Licences are renewed annually and must be displayed in a prominent location within your place of business.
New business licences must be applied for in person through the Business Licence desk located at Municipal Hall, 2760 Cameron Road. Fees may be paid by cash, debit card or cheque. The general processing time for an application is two weeks, and can vary due to the complexity of some licence types and inspection requirements. A new application is required if you are starting a new business, moving the location of your current business or if the owner/operator of the business in changing. If the name of the business is changing only then a new application is not required but please notify the business licence department.
All businesses must comply with our Zoning Bylaw and Business Licensing and Regulations Bylaw.
To determine the zone of your potential business, please visit our WestMap Viewer. Enter the address in the search bar and click on the tax parcel to go to that location. Click the layers tab and check the Development box - this will turn the zoning layers on. If an address is entered and there are 'no results to display', this may be an indication that the property is located outside of the West Kelowna Boundary, which can include Westbank First Nation Land.
Business Licence Fees
The City of West Kelowna has a four-tier Business Licence fee structure as set out in the Fees and Charges Bylaw No. 0028.
| General Fee Information |
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Licences are granted for a period of one-year beginning on Jan. 1 and terminating on Dec. 31. Renewal fees are due prior to Jan. 31 of each year. A late payment fee of $25 will be applied to accounts where payment is received after this date. The annual licence fee is prorated for new businesses that begin operations after the first day of each quarter. The annual license fee for a short term accommodation shall not be reduced based on the date of application. Other fees are reduced as follows:
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Payment Options for annual business licence renewals |
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| Tier 1 |
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Basic Licence Fee $60 per year Examples of businesses that fall under Tier 1 include:
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| Tier 2 |
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Basic plus fire inspection $135.00 year Examples of businesses that fall under Tier 2 include:
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| Tier 3 |
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Basic plus fire inspection and policing $360 year Examples of businesses that fall under Tier 3 include:
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| Tier 4 |
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$500 per year + one time $250 application fee Example of a business that falls under Tier 4 include:
The annual license fee for a short term accommodation shall not be reduced based on the date of application. |
| Inter-community or mobile business licence |
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Applicable Tier plus additional $150 inter-municipal year |
| Cancelling a business licence |
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It is the responsibility of the licence holder to notify the business licence department upon ceasing business operations so that the account may be cancelled. If you fail to notify the City then billing will continue until we are otherwise advised. You are also required to notify the business licence department regarding a change in the business operations location. |
Business Licence by Type
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Short Term Accommodation (STA) |
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A Short Term Accommodation (STA) is a form of accommodation where a part of a principal residence is rented to visitors for periods less than 30 days. The operation of a Short Term Accommodation is permitted in some areas of the City (Rural Zones: RU1, RU2, RU3, RU4, RU5; Residential Zones: R1 and R1L; Agriculture Zone: A1, and Comprehensive Development Zone CD1E. A maximum of four bedrooms can be rented, to a maximum of 2 adults per bedroom, for a single party of renters. A business licence is required to operate a Short Term Accommodation. Please print the PDF application form (see below) and subsequent documents that are required to the Business Licence Desk located within City Hall for processing and payment, or request a physical copy of the application package at City Hall. Required Documentation
Please refer to the Short Term Accommodation Operator Guidebook to become familiar with the requirements and regulations that must be complied with in order to operate an STA. Additional Work A building permit may be required to upgrade the dwelling unit where the Short Term Accommodation will be provided, to meet fire safety standards. Should these additional works be required, a business licence will not be issued prior to the satisfaction of this requirements.
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Short Term Resort Accommodation - C6, CD2 and C7 Zones |
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A business licence is required to operate a Short Term Resort Accommodation in the Resort Apartment or Resort Townhouse C6, CD2 and CD7 Zones as per Zoning Bylaw No. 0265. The Short Term Resort Accommodation licence allows for short term rental occupancies of less than 30 consecutive days and permits the operator to advertise and collect revenue from their rental business. The application form is specific to the C6, CD2 and CD7 Zones as those zones do not fall under the new Short Term Accommodation Regulations. Required Documentation
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Bed and Breakfast Business Licence |
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A Bed and Breakfast (B&B) accommodation is permissible in most residential zones if the property does not have a carriage house or a secondary suite. A maximum of 4 guests rooms are permitted with one off street parking space to be provided per guest room. A business licence is required to operate a bed & breakfast. Please print the PDF application (see below) and bring it along with the supplemental paperwork that is required to the Business Licence Desk located within City Hall for processing and payment. Required Documentation
Inspections An inspection is required by both the Fire and Building Departments as part of the licensing process. It is the responsibility of the applicant to arrange the required inspections by calling the departments directly. Please allow a minimum of two days between application and calling to book the inspections for processing the application.
Information and Application Bed and Breakfast info brochure (currently under revision, see staff for further information) Bed and Breakfast Business Licence Application (PDF) Owner Authorization Form (If Applicable) |
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Commercial/Industrial Business Licence |
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A Commercial/Industrial Business Licence is necessary for any operations that provide a service or sells a physical product from a commercial location. It also applies to any operation that is involved with the processing of raw materials; or manufacturing, assembling, cleaning, testing, repairing, storing, shipping or distributing commercial or industrial materials. Due to the potential complexity of these type of applications can be up to four weeks. As part of the licensing process referrals are made to the Planning, Building and Fire Departments in order to determine compliance with regulatory codes such as the BC Building Code and Fire Code as well as municipal bylaws. Certain types of operations also require a referral and the approval from Interior Health. There are many factors that need to be considered when exploring a commercial business location. We have put together a New Business and Tenant Improvement Guide (PDF) to assist with some of the topics to explore prior to purchasing or signing a lease for a commercial space. Did you know? Any residence or business that owns or operates an alarm system must have a valid alarm permit? Find details on the Regional District of Central Okanagan website. A business licence is required to operate a commercial/industrial business. Please print the PDF application (see below) and bring it along with the supplemental paperwork that is required to the Business Licence Desk located within City Hall for processing and payment. Required Documentation
Inspections An inspection is required by both the Fire and Building Departments as part of the licensing process with the exception of subleases. It is the responsibility of the applicant to arrange the required inspections by calling the department directly. Please allow a minimum of five days between application and calling to book the inspections processing of the application and referrals. The business operations must not be commence until the inspections are satisfactory.
Application |
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Home Based Business Licence |
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Any business operations being conducted from a residential dwelling must hold a licence and comply with the zoning bylaw requirements. The zoning bylaw regulates home based businesses based on classification which affects the maximum space to use for business operations, type of business, ability to have outside storage, and the number of employees and customers permitted. A business licence is required to operate a home based business. Please print the PDF application (see below) and bring it along with the supplemental paperwork that is required to the Business Licence Desk located within City Hall for processing and payment. There are two classifications of Home Based Businesses (HBB) and which one applies to your business operations will depend on your property zoning: Minor Smaller business operation that is limited to 25% of the gross floor area of the dwelling unit to a maximum of 215.3 sq ft, only 1 client visit to the location at one time and limited retail sales. To learn more, see HBB Minor. Major Slightly larger business operation that bases maximum sq. ft usage on parcel size, maximum of 3 client visits at one time and allows for broader retail sales. To learn more, see HBB Major. Most home based business operations do not require inspections but you will be advised if your type of operation will require any. If you are planning on doing any construction to accommodate the business then you may need to obtain a building permit prior to commencing the work. Please contact the Building Department to discuss your project.
Application Home Based Business Licence Application (PDF) Owner Authorization Form (If Applicable) |
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Home Based Business Licence - Child Care |
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A home based child care provides care to eight or fewer children within the principal residential dwelling and is permitted to operate in most residential zones. All home child care facilities must be licenced by the local Health Authority and comply with all relevant codes and bylaws relating to health and fire as they apply to a single family house. A business licence is required to operate a home based child care facility. Please print the PDF application (see below) and bring it along with the supplemental paperwork that is required to the Business Licence Desk located within City Hall for processing and payment. Required Documentation
Inspections An inspection is required by both the Fire and Building Departments as part of the licensing process. It is the responsibility of the applicant to arrange the required inspections by calling the departments directly. Please allow a minimum of two days between application and calling to book the inspections for processing of the application.
Application Home Based Business Licence Application - Child Care (PDF) Home Based Childcare Occupancy Checklist (PDF) Owner Authorization Form (If Applicable) |
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Inter-Community Business Licence |
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If a business operates in more than one community, it may be eligible for an Inter-Community Business Licence. This program allows businesses to purchase their municipal licence and only one additional licence, instead of having to purchase a licence with each municipality in which they operate. This licence is available for an additional $150; this fee is prorated on a quarterly basis. There is no separate application form required for this licence, you must advise the Business Licence Department of your wish to add this to your basic licence. A business that operates a mobile operation may only purchase an Inter-Community Business Licence from the municipality in which they are resident. If the applicant does not maintain a premise in any of the participating municipalities, then they may apply at any one of the participating municipalities. Certain types of businesses are not eligible for an Inter-Community Licence, such as escort agencies, body rub services and vehicles for hire (taxis, limousines and buses). These businesses require a licence from each municipality in which they operate. Participating Communities:
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Non Resident Business Licence |
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Businesses that do not have a physical location in West Kelowna but perform services within the city still require a business licence. Contractors, electricians, engineers, photographers and plumbers are a few examples of types of businesses that require a non-resident business licence. A business licence is required to operate a non resident business. Please print the PDF application (see below) and bring it along with the supplemental paperwork that is required to the Business Licence Desk located within City Hall for processing and payment. Application |
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Mobile Restaurants (Food Truck) |
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All mobile restaurants must be in good mechanical condition and meet all food handling requirements set out by Interior Health and approval must be obtained from Interior Health as part of the licensing process. All vehicles intended for use as a mobile restaurant shall be insured under a comprehensive liability polity or insurance for two million dollars with the City named as an additional insured party. A business licence is required to operate a mobile vending business. Please print the PDF application (see below) and bring it along with the supplemental paperwork that is required to the Business Licence Desk located within City Hall for processing and payment. Inspection An inspection is required by the Fire Department as part of the licensing process. It is the responsibility of the applicant to arrange the required inspection by calling them directly. Please allow a minimum of two days between application and calling to book the inspection to allow for processing of the application.
Application Mobile Restaurant Business Licence Application(PDF) Owner Authorization (If Applicable) |
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