West Kelowna property tax notices sent

Date of Issue: Wednesday, May 20, 2026

More than 17,000 City of West Kelowna property tax notices are being sent and payments are due by 4:30 p.m. on July 2.

More than 2,200 customers have received notices via email; register for e-delivery at online.westkelownacity.ca. More than 15,000 notices will arrive in the mail within the next week.                       

Please claim eligible Home Owner Grants through the Province of B.C. and pay property taxes to the City of West Kelowna before 4:30 p.m. on July 2 to avoid a penalty on balances owing, which will be charged on July 3 and cannot be reversed.

Claim your eligible Home Owner Grant to reduce taxes

• Apply directly through the Province of B.C. before July 2 at gov.bc.ca/homeownergrant.
•  For help, call 1-888-355-2700.

Payment options

• Please, pay online through your financial institution:
  • Select WEST KELOWNA – TAXES as the payee.
  • Use your roll number starting with 364 as the account number, with no dashes, spaces, or periods.
  • Record your transaction confirmation, which must have a date of July 2 or earlier.
  • Note that the Canada Day holiday on July 1 may delay processing times.
• Pay in person at City Hall, at 3731 Old Okanagan Highway, from 8:30 a.m. to 4:30 p.m. Monday to Friday, excluding holidays.
  • If paying in-person, please be prepared for lines, especially closer to the July 2 due date.
  • Pay by cash, cheque, or debit; ensure debit card limits are sufficient to cover the balance owing on taxes; make cheques payable to City of West Kelowna; consider putting your roll number in the cheque’s memo line.
  • For cheque payments, an after-hours drop box is also available, located on the south side of City Hall across from the EV charging stations.
  • The City does not accept credit cards but can accept cheques from credit card companies; or credit card payments can be made for a fee, through companies like Plasitq or PaySimply.
• If you are enrolled in our Pre-Authorized Payment Plan, visit online.westkelownacity.ca and log in to check your balance owning and pay the amount before 4:30 p.m. July 2.

Learn more

• We are here to help. At tax time, phone lines are busy. We recommend emailing taxes@westkelownacity.ca. Include your property address or roll number in the email.
• Council adopted the City’s 2026–2030 Financial Plan in careful consideration of public consultation, incorporating cuts that reduced the budget increase for municipal taxes to 6.638 per cent, from 8.6 per cent; the City of West Kelowna does collect taxes for other governments but does not set what amounts they collect.
• Find helpful information online at westkelownacity.ca/taxes including payment options, how tax-generated revenue is invested in programs, services, and infrastructure in our community, the provincial Home Owner Grant claim process and more.

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