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The Regional District of Central Okanagan provides a regional garbage, recycling and yard waste collection program.
Get more information about waste collection:
Also known as the Westside Transfer Station, located at 2640 Asquith Road, off Shannon Lake Road, the disposal centre is open Friday to Monday from 7:30 a.m. to 4:00 p.m.
We are here to help?
Bills are mailed quarterly in January, April, July and October and are due on the 15th of the following month.
You can view your latest bill by registering or logging in to our online services system.
Or you can call our Utility Billing Department at 778-797-8850 or email us.
Park it. Place your bins curbside between 7 a.m. and 7 p.m. on collection day with wheels against the street curb or shoulder.
Point it. Face the arrow on the cart lid towards the road.
Place it. Leave one metre between carts and obstacles; leave room for pedestrians, cyclists and snowplows; don't block driveways.
Close it. All materials must fit entirely in carts with lids shut.
Do you need larger or additional bins?
You can: upgrade your garbage bin to 240 litres for an added annual fee; upgrade your recycling bin to 360 litres for no charge or fee; and, upgrade your yard waste bin to 360 litres for an added charge and annual fee.
For more information, please download, print and fill out our Waste Cart Change Out Request Form. For payment and final processing, return the completed form in person to City Hall at 2760 Cameron Road, West Kelowna, BC.
Was your waste not collected?
It happens sometimes, but can be easily corrected. Weather and roads can interfere with collection; or if the bin is so full that the lid won't shut, the automated trucks can't hoist the bin. If so, please put aside some of that overflowing material for the next collection.
If you put your bins to the curb at the correct date and time, with the lid closed, and the collection was missed, contact Utility Billing to let us know and to rearrange pick-up with our service provider. Call 778-797-8850 or email us.