Watermain flushing moves to new sections of Shannon Lake neighbourhood

Date of Issue: March 25, 2026

The City of West Kelowna is transitioning watermain flushing to Zone RV05B (see map) in the Shannon Lake neighbourhood starting Thursday, March 26.

An isolated, precautionary water quality advisory will be in effect only within Zones RV05B and RV05C. The advisory will continue until flushing is completed, which is anticipated within the next few weeks. The schedule is subject to weather and other factors.

Flushing is completed in Zone RV05A and the isolated, precautionary water quality advisory for that zone is now rescinded.

Specific streets where crews will be flushing watermains

Work in Zones RV05B and C is scheduled for the following streets starting Thursday, March 26 and continuing for the next two to three weeks approximately:

• 2900-3200 Block of Ensign Way
• Ensign Quay
• Hihannah Drive and Hihannah View
• Ridgerock Place and Ridgerock Way
• Sagebrush Court
• Shamrock Drive
• Shannon Court, Shannon Place and Shannon Way
• Sundance Court and Sundance Drive
• Sunset Place
• Westville Place and Westville Way
• Woodstock Drive

More about watermain flushing and why water quality advisories are issued

Flushing forces high velocity water through hydrants to scour accumulated sediment from the pipes, from the many years predating the treatment plant, and some discoloured/turbid water may make its way to your taps. Flushing may also cause your water pressure to temporarily change. Visit westkelownacity.ca/flushing for guidance on what to do before, during and after flushing.

The water quality advisory is for flushing, only in Zones RV05B and C, and is not related to the Rose Valley Water Treatment Plant, which is providing clear, safe drinking water; no other neighbourhoods in the Rose Valley Water Service Area are currently under a water quality advisory. The separate Powers Creek Water Service Area’s plant is also providing clear, safe drinking water and no advisories are active in that system.

For more information about water quality advisories, why they are issued, whom they apply to, and what actions to take when one is in effect, please read Interior Health’s Drinking Water For Everyone resources. 

During flushing, the City provides an alternative source of potable drinking water at the bulk filling station at Shannon Lake and Asquith Roads. Please bring clean bottles for filling.

Additional information

• To help residents know when flushing is occurring in their area, crews will post signs, and residents may hear and see staff and City marked vehicles working at a nearby hydrant or storm sewer or transporting water offsite in a tanker.
• Flushing will occur from 7:30 a.m. to 6 p.m., Monday to Friday, with possible weekend, holiday or evening work.
• The City will provide notice through our eNotification system, social media channels and website whenever a water quality advisory is needed, including when flushing progresses to other zones.
• Please, encourage friends, family and neighbours to subscribe to receive notices at westkelownacity.ca/subscribe; our notifications include options to manage subscriptions.
• Find additional information, including answers to frequently asked questions and a video about our flushing program, at westkelownacity.ca/flushing.