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City of West Kelowna

Rose Valley Water Service Area update - July 29, 2024

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Monday, July 29, 2024

Ongoing consultation with water consultants has established viable options for resolving the heightened levels of manganese that are causing discoloration in the Rose Valley Water Service Area’s (RVWSA) distribution system.

Ongoing sampling, testing and analyses confirm that the Rose Valley Water Treatment Plant continues to provide drinking water that meets Drinking Water Protection Regulations.

No water quality advisories are required, at this time, other than the precautionary, isolated Water Quality Advisory related to watermain flushingin Zone 2 of the former West Kelowna Estates System. See the Water Quality Advisory map to determine if you live in the watermain flushing area.

Consultants and crews are working as quickly as possible, but the established solutions will require several days of testing, sampling and equipment installation.

As new information is available, the City of West Kelowna will provide updates through its eNotification System to the public and the media and on its website at westkelownacity.ca/waterquality and westkelownacity.ca/news. Please remain signed up to receive City news and alerts directly to your inbox and encourage family, friends and neighbours to sign up at westkelownacity.ca/subscribe.

Should residents wish to use an alternative source of drinking water, the bulk filling station at Asquith and Shannon Lake Roads is available. Please note Shannon Lake Active Transportation Corridor construction, traffic pattern changes, and detours, and bring clean bottles for filling.

The City had accounted for the wildfire’s effects on the system, but did not foresee the amounts of manganese that are appearing now. Although sampling, testing and analyses show the manganese levels are safe, the heightened amounts are causing discoloration, appearing as turbidity.
 
Since the treatment plant is in its first year of commissioning, ongoing adjustments were expected and are being made to align the facility with conditions in the reservoir and throughout the system. These adjustments, along with other ongoing efforts such as watermain flushing, will help alleviate the discoloration over time, and the public’s patience is greatly appreciated while adjustments are made. 
 
The City of West Kelowna will issue water quality advisories, in consultation with Interior Health, whenever Drinking Water Protection Regulations are not being met. The City of West Kelowna continues its continual and increased monitoring, testing and analyses at the reservoir, at the treatment plant and at several locations throughout the distribution system within neighbourhoods. If any type of water quality advisory should become required, the City will issue the appropriate notification to the public and the media through our eNotification system, website and social media.
 
Separate of the discoloration issue, watermain flushing has commenced in Zone 2 in the former West Kelowna Estates System only, where an isolated and precautionary water quality advisory, related to the flushing work, is in effect. To determine if you live in this area, please view the Water Quality Advisory map.

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