Precautionary Boil Water Notice issued for Shannon Lake and West Kelowna Business Park areas in Lakeview-Rose Valley System

FOR IMMEDIATE RELEASE
Wednesday, Sept. 1, 2021

Original post: 7:45 p.m. Sept. 1, 2021; updated at 9:15 p.m., Sept. 1 - to add map and amend the affected portion of West Kelowna Business Park

The City of West Kelowna, in consultation with Interior Health, has issued a precautionary Boil Water Notice, until further notice, for the Shannon Lake neighbourhood and a portion of the West Kelowna Business Park, south of Bartley Road and west of Highway 97, within the Lakeview-Rose Valley Water Service Area due to a main break in the vicinity of Golf Course Drive.

View a map to determine if your property is within the affected area by going to www.westkelownacity.ca/waterquality. 

Crews are on site making repairs.

Residents are experiencing turbidity as a result of the water main break. Turbidity affects the performance of the chlorine disinfection process because bacteria, protozoa, viruses and other microorganisms can attach themselves to suspended particles in the turbid water. These particles can interfere with disinfection by shielding the microorganisms from the chlorine.

Under this precautionary Boil Water Notice residents in the Shannon Lake area are recommended to use water brought to a rolling boil for one minute or more, or seek an alternative safe source, for brushing teeth, drinking, making baby formula and ice, preparing food and beverages and washing fruits and vegetables.

The bulk filling station at Shannon Lake and Asquith Roads provides a safe, alternative source of drinking water from Powers Creek Water Filtration Plant, which uses multiple methods of treatment, which the City will replicate at the Rose Valley treatment facility when completed in 2022. Customers can use the touch-free filling station free during the Boil Water Notice. Bring clean bottles for filling. The tap is located on the Asquith Road side of the facility. In keeping with COVID-19 guidelines, users should not touch the station nor their faces, sanitize their hands before and after using the facility, and maintain a safe distance of two meters between themselves and others.

The City will inform residents, via its e-news service, as soon as it is able to rescind the Boil Water Notice. To receive news, alerts, and updates on Rose Valley Water Treatment Plant, sign up at westkelownacity.ca/subscribe.