City of West Kelowna services during the 2022 holiday season

FOR IMMEDIATE RELEASE

Friday, Dec. 16, 2022

Season’s greetings, West Kelowna!

To help serve you better, we have prepared tips and holiday schedules to keep you informed about City operations and other regional services during the holiday season.

City of West Kelowna administrative offices will be closed at 4:30 p.m. Friday, 

Dec. 23, 2022 and reopen by 8:30 a.m. Tuesday, Jan. 3, 2023 at the following locations:

• Municipal Hall at Mount Boucherie Community Centre, 2760 Cameron Road

• Engineering and Purchasing satellite offices at Lakeview Village, 879 Anders Road

• Operations Building (Parks administration) at 3717 Elliott Road

• Roads, Drainage and Utilities Building at 2570 Bartley Road

• West Kelowna Fire Rescue Administration at 2708 Olalla Road

• Bylaw Services at Westbank Lions Community Centre, 2466 Main Street

At all times, the City provides emergency and essential services including fire/rescue, policing, cemetery services, water and sewer and winter roads maintenance. For emergencies, call 9-1-1. For other services, call 778-797-1000 or visit westkelownacity.ca/holidayguide. 

The following service options are available through phone, email and online:

• Phone 778-797-1000 for general inquiries

• Email info@westkelownacity.ca

• Subscribe for news and alerts at westkelownacity.ca/subscribe

• Submit online service requests at westkelownacity.ca/servicerequest

• View online utility bill and property tax balances at online.westkelownacity.ca

• Pay bills online through your financial institution

The Regional District of Central Okanagan’s curbside waste collection will not be impacted in West Kelowna during the holidays. Check out the Living Greener Calendar, or download the Recycle Coach app, to determine if you are due for garbage and recycling collection or yard waste pick up, which ends Dec. 31. The Westside Residential Waste and Recycling Centre on Asquith Road is closed Dec. 25 and New Year’s Day. It is otherwise open Friday through Monday 7:30 a.m. to 3:50 p.m. Find all waste management information, including Christmas tree drop-off locations, and where to take various recyclables, at rdco.com/recycle.

Crews will maintain winter roads throughout the holidays in priority order. View our roads priority map at westkelownacity.ca/snow. For Highways 97, 97C and Westside Road, call AIM Roads at 1-866-222-4204. For WR Bennett Bridge, contact Protrans at 1-888-769-2925.

Buses will run on a Sunday schedule, on Dec. 25 and Jan. 1 and on a Saturday schedule, Dec. 26. Buses run on a regular schedule on Dec. 24 and from Dec. 27 to Dec. 31 and Jan 2. Visit bctransit.com/kelowna for a complete schedule.