City of West Kelowna services during the 2020 Holiday Season

 

Happy holidays.

 

City of West Kelowna offices will close for the holiday season at 1 p.m. Dec. 24, 2020 and reopen by 8:30 a.m. Jan. 4, 2021 at the following locations:

 

 

Access to City services are encouraged through phone, email and online where possible to help prevent the spread of COVID-19. Masks are mandatory in City facilities and maintaining a safe physical distance of two metres or six feet.

 

The following service options are available.

 

At all times, the City provides emergency and essential services including fire/rescue, policing, water and sewer and winter roads maintenance. For emergencies, call 9-1-1. For other services, call 778-797-1000 or visit westkelownacity.ca/holidayguide.

 

Due to COVID-19, recreational programs and facility access will be limited to what Provincial Health Orders permit and related guidelines that the BC Recreation and Parks Association and Via Sport have established. Visit westkelownacity.ca/recguide for details.  

 

Curbside waste collection will continue as per usual in West Kelowna during the holidays. See the Living Greener Calendar, or download the Recycle Coach app, to determine if you are due for garbage and recycling collection or yard waste pick up, which ends Dec. 31. The Westside Residential Waste and Recycling Centre on Asquith Road is closed Christmas Day and New Year's Day. It is otherwise open Friday through Monday 7:30 a.m. to 3:50 p.m. Find all waste management information, including Christmas tree drop off locations, and where to take various recyclables, at rdco.com/recycle.

 

Crews will maintain winter roads throughout the holidays in priority sequence. View our roads priority map at westkelownacity.ca/roads. To request service for City streets, contact AEL at 1-866-353-3136. For Highways 97 and 97C, Westside Road, Westbank First Nation and Central Okanagan West Electoral Area streets, call AIM Roads at 1-866-222-4204. For WR Bennett Bridge, contact Protrans at 1-888-769-2925.

 

Help road maintenance crews by parking off-street for up to 48 hours after it stops snowing to ensure plows can clear your street efficiently and safely. Do not shovel snow back onto the road as it slows maintenance efforts. Clear sidewalks around your home. When clearing your driveway, shovel snow away from the direction of travel so plows leave smaller windrows.

 

Buses will run on a Sunday schedule Christmas Day, Dec. 25 and New Year's Day, Jan. 1 and on the usual schedule for all other days including Christmas Eve, Dec. 24 and New Year’s Eve, Dec. 31.