Citizens’ Survey 2019 in the Mail and Online Now

FOR IMMEDIATE RELEASE

June 04, 2019

West Kelowna Council Wants To Hear from You! 

Have your say, West Kelowna! The twelfth annual Citizen’s Survey has been mailed out to one-thousand randomly selected West Kelowna residents and property owners. New this year the City of West Kelowna is also offering an online version of the survey for all West Kelowna residents and property owners to take.

The survey is one of the tools West Kelowna Council uses in setting priorities for the municipality during budget deliberations and the findings from the survey provide statistically-accurate information about how taxpayers of West Kelowna evaluate municipal services.

Residents are asked to comment on quality and importance on a variety of services. The data is then broken down into a graph that clearly indicates when a larger than normal discrepancy exists between service level and importance and whether a service exceeds, meets or falls short of taxpayers' expectations. With eleven years of results now available, trends can be observed on what services may be declining or increasing in quality.

As in previous years, the 2019 survey was created using City of West Kelowna staff and supplies with just printing and mailing costs incurred. Similar polls cost thousands of dollars.

The deadline for submission is Friday, June 28, 2019. If you didn't receive a survey in the mail and would like to participate, you can fill out the survey online at www.westkelownacity.ca/citizenssurvey or pick one up at Municipal Hall, 2760 Cameron Road, West Kelowna.