Boil Water Notice issued for an isolated section of the Lakeview-Rose Valley System

FOR IMMEDIATE RELEASE

Friday, July 29, 2022

The City of West Kelowna, in consultation with Interior Health, is issuing a Boil Water Notice for an isolated section of the Lakeview-Rose Valley System, which is served by the Shannon Way Reservoir, due to the presence of total coliform. 

The remainder of the Lakeview-Rose Valley System remains under a Water Quality Advisory due to turbidity from Rose Valley Reservoir.

View a map at westkelownacity.ca/waterquality to confirm if your property is in the Boil Water Notice or the Water Quality Advisory area.

Chlorine disinfection is highly effective against coliform; and, the City of West Kelowna continues to treat the system’s water with chlorine.

However, turbidity in the system also remains high; and, therefore the isolated Boil Water Notice is required as a precaution because there is the potential for bacteria, protozoa, viruses and other microorganisms to attach themselves to suspended particles in the turbid water, shielding the microorganisms from the chlorine.

In the Boil Water Notice area, everyone must use water brought to a rolling boil for one minute or more, or seek an alternative safe source, for brushing teeth, drinking, making baby formula and ice, preparing food and beverages and washing fruits and vegetables.

In the Water Quality Advisory area, these recommendations apply to children, the elderly and those with weakened immunity. 

The bulk filling station at Shannon Lake and Asquith Roads provides a safe, alternative source of drinking water. Customers can use the touch-free filling station free during the Boil Water Notice. Bring clean bottles for filling. The tap is located on the Asquith Road side of the facility. 

The City will inform residents, via its e-news service, as soon as it is able to rescind the Boil Water Notice. To receive news and alerts, sign up at westkelownacity.ca/subscribe.