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The Development Services Division has implemented CityView Portal to improve customer service to the general public as well as applicants and agents by providing greater access to more information regarding development applications.

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Property tax notices are sent through the mail at the end of May. If you have not received your notice by mid-June, please contact us. Remember to claim your Home Owner Grant. For more information on payment options, please visit our property tax webpage.

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Water rates are increasing annually between 2018 and 2021 to pay for extensive improvements throughout the two systems, including a new treatment plant for the Rose Valley System and mainline and storage upgrades in the Powers Creek System. By 2021 the two systems will be merged and rates will be equalized to reflect the same level of treatment and service that all users will be receiving.


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Recreation Guide

Fun for all ages!

The 2018 Summer Recreation Guide is out now! 

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Citizens' Survey

2018 Citizens' Survey

The eleventh annual Citizens’ Survey is now in the mail to one thousand randomly-selected West Kelowna residents who have until Friday, June 29 to respond. All West Kelowna residents are welcome to participate.

We always welcome your comments on our services. Please provide your feedback or submit a service request.   


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© 2018 The City of West Kelowna,
2760 Cameron Road,
West Kelowna, BC, V1Z 2T6
Email us, Phone: 778-797-1000