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The Development Services Division has implemented CityView Portal to improve customer service to the general public as well as applicants and agents by providing greater access to more information regarding development applications.

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Property tax notices are sent through the mail at the end of May. If you have not received your notice by mid-June, please contact us. Remember to claim your Home Owner Grant. For more information on payment options, please visit our property tax webpage.

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Water rates are increasing annually between 2018 and 2021 to pay for extensive improvements throughout the two systems, including a new treatment plant for the Rose Valley System and mainline and storage upgrades in the Powers Creek System. By 2021 the two systems will be merged and rates will be equalized to reflect the same level of treatment and service that all users will be receiving.


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Recreation Guide

Fun for all ages!

The 2018 Spring Recreation Guide is effective to June 29, 2018

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You can Submit a compliment regarding a municipal employee or Submit customer service feedback regarding a Municipal service. Please provide your comments and relevant specific details (e.g., date, time, location, service details, etc.). Please note, it may take up to five business days for the City of West Kelowna to respond to your feedback. 


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© 2018 The City of West Kelowna,
2760 Cameron Road,
West Kelowna, BC, V1Z 2T6
Email us, Phone: 778-797-1000