Ask West Kelowna
Looking for a facility, program or service? We can help get you to the right place.
Ways to connect with us:
- Call 778-797-1000 or email us at info@westkelownacity.ca
- Ask West Kelowna through our website email submission form.
- Submit an online service request
- Pay bills and property taxes online through your financial institution. Submit a cheque payment by mail or in the after hours drop box next to the main entrance at City Hall, and include your account number on the cheque's memo line. Our address is City Hall, 2760 Cameron Road, West Kelowna, BC V1Z 2T6.
- Connect with us on Facebook, Twitter or Instagram
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Accessible Parking Permits |
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Complete Parking Permit Application Visit the Social Planning and Research Council of British Columbia website (SPARC BC) to download the application form and obtain physician's certification of need. Pay for New Parking Passes You can pay for and obtain new passes by bringing your completed and signed application form and payment (cheque, cash or debit only, credit cards not accepted) to West Kelowna City Hall, 2760 Cameron Road, West Kelowna BC V1Z 2T6. Business hours are 8:30 a.m. to 4:30 p.m. Monday to Friday.
Renew Parking Passes Parking passes can be renewed through the SPARC BC website. |
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Arenas |
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Jim Lind and Royal LePage Place Mount Boucherie Community Centre 2760 Cameron Road, West Kelowna, BC V1Z 2T6 Bookings
General information
Maintenance
Schedules |
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Beaches and Boat Launches |
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Find a beach or boat launch Report maintenance issues
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Building Permits and Inspections |
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Business Needs - Business Directory, Economic Development, Licensing and Other Services |
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Applications - cancellations, new and renewals Submit new applications and payments in person or by mail via the Finance Department at West Kelowna City Hall, 2760 Cameron Road, V1Z 2T6. Renewals can be paid in person, by mail or through online banking.
Business Licensing
Business Directory
To inquire about being listed on the directory, call 778-797-2214. |
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Bylaw Enforcement |
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Westbank Lions Community Centre 2466 Main Street, West Kelowna, BC V4T 1Z1
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Cemetery |
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Communications and Media Relations |
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Email us at communications@westkelownacity.ca |
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Community Centres |
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Lakeview Heights Community Centre 860 Anders Road, West Kelowna, BC V1Z 1J9
Seniors' Centre 3661 Old Okanagan Highway, West Kelowna, BC V4T 1P6
Westbank Lions Community Centre 2466 Main Street, West Kelowna, BC V4T 1Z1
Westside Youth Centre 2466 Main Street, West Kelowna, BC V4T 1Z1
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Development Planning and Subdivisions |
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Dogs |
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Abuse and animal cruelty
Dangerous dogs, excessive barking, strays and general inquiries
Dog attacks
Licensing |
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Drainage and Storm Water Issues |
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General inquiries and non-emergencies
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Economic Development |
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Fire and Rescue |
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Administration 2708 Olalla Rd, West Kelowna, BC V1Z 2A9
Accidents, fires and emergencies
Burning complaints
Forest fires
Inspections
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Flooding |
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Emergencies
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Freedom of Information |
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Garbage Recycling and Yard Waste |
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Accepted and banned materials Billing inquiries, cart change or upgrade
Miss collections
Glenmore Landfill
Regional Waste Reduction Office
Westside Residential Waste Disposal and Recycling Centre
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Human Resources |
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General Inquiries
Job Opportunities |
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Library |
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Westbank Branch 31 - 2484 Main Street (Hwy 97 S), Westridge Mall, West Kelowna, BC Contact information
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Logo Request |
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To request our logo for use, please complete our online logo request form. |
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Parks and Trails |
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Find a park or trail Report maintenance issues
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Policing RCMP |
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Administration 2390 Dobbin Road, West Kelowna, BC V4T 2H9
Accidents, crimes in progress and emergencies
Citizens' patrol and community policing
Crime prevention
CrimeStoppers tips
Non-emergencies and speed enforcement
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Pool |
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Johnson Bentley Memorial Aquatic Centre 3737 Old Okanagan Highway, West Kelowna, BC V4T 2H6
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Property Taxes |
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Recreation and Culture |
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Facility bookings
General inquires
Program information |
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Roads, Sidewalks, Streetlights and Snow and Ice Control |
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Report a maintenance issue to our Roads Department by submitting a service request.
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Sanitary sewers |
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Emergencies
Billing
Connect to sewer
General inquiries
Waste water treatment plant
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Transit |
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Fares, passes, schedules Service inquiries
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Transportation |
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Projects and planning
Request new sidewalks, streetlights and traffic calming
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Utility Billing |
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Water |
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Billing and rates
Emergencies
General inquiries
Quality
Sprinkling regulations
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Contact Us