Accessibility

Accessible Website

The City of West Kelowna's site is accessible in three separate formats - desktop, tablet, and mobile - so residents can easily access and look for information on their preferred devices. In addition, external resources and tips are available to help improve navigation on the municipal website - and on the Internet in general - for users who have visual or hearing impairments.

Accessible Parking Permits

Accessible parking permits are The accessible parking permit program is administered through SPARC BC. However, new permits can be paid for and obtained at West Kelowna City Hall with submission of a completed application form.

Learn more about accessible parking permits.

Make Mouse Pointers Easier to See

Change the Mouse Pointer's Colour and Size

Windows 7

Click the Start (Windows logo) button at the bottom left of the screen.
Select Control Panel > Ease of Access Center > Change how your mouse works (or Make the mouse easier to use)

Windows 8.1

Move the mouse to the top right hand corner of the screen.
Click in the Search box and type in Ease of Access Center and press "Enter" or click on the magnifying glass icon.
Click on the Ease of Access Center button > Make the mouse easier to use

Windows 10

Click the Start (Windows logo) button at the bottom left of the screen.
Select Settings > Ease of Access Center > Make the mouse easier to use

MacOS 10.8+

Choose the Apple menu and select System Preferences > Accessibility
Click Display and drag the Cursor Size slider left or right to adjust the pointer to the desired size.

MacOS 10.4 to 10.7

Choose the Apple menu and select System Preferences > Universal Access
Click on the Mouse & Trackpad tab and drag the Cursor Size slider left or right to adjust the pointer to the desired size.

Add Pointer Trails (Windows only)

Windows 7

Click the Start (Windows logo) button at the bottom left of the screen.
Select Control Panel > Ease of Access Center > Change how your mouse works (or Make the mouse easier to use) > Mouse Settings at the bottom.
Click on the Pointer Options tab and click on the Display pointer trails checkbox.

Windows 8.1

Move the mouse to the top right hand corner of the screen.
Click in the Search box and type in Ease of Access Center and press "Enter" or click on the magnifying glass icon.
Click on the Ease of Access Center button > Make the mouse easier to use > Mouse Settings at the bottom.
Click on the Pointer Options tab and click on the Display pointer trails checkbox.

Windows 10

Click the Start (Windows logo) button at the bottom left of the screen.
Select Settings > Ease of Access Center > Make the mouse easier to use > Mouse Settings at the bottom.
Click on the Pointer Options tab and click on the Display pointer trails checkbox.

Web Browser Screen Readers

Visually impaired users have a number of accessibility options available to them to make browsing the Internet hassle-free. Popular browsers like Google Chrome, Firefox, and Safari either have built-in screen readers, free add-ons that can be downloaded to include the function, or the ability to integrate with standalone screen reader software.

Windows users can also download an open source - and free - screen reader named NVDA, which can be set up to work with Mozilla Firefox and Internet Explorer.

Learn more about and download NVDA

Zoom In and Out of a Webpage

Magnify Browser Window or Tab

Adjust image and text sizes in a browser tab or window to make them easier to see by zooming in and out of webpages.

Windows

Hold the "Ctrl" key and press "+" (plus) to zoom in.
Hold the "Ctrl" key and press "-" (minus) to zoom out.

Mac

Hold the "Cmd" key and press "+" (plus) to zoom in.
Hold the "Cmd" key and press "-" (minus) to zoom out.