The Development Services Division has implemented CityView Portal to improve customer service to the general public as well as applicants and agents by providing greater access to more information regarding development applications.
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Instructions
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What is CityView Portal?
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- Development application management / tracking system
- Used by Building, Planning, and Subdivision Departments
- Provides online access to development applications for the general public as well as applicants & agents
- Provides the ability to view current application locations through WestMap, the City's interactive mapping system
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How You Can Use It – General Public
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- Find out information about a particular application
- See when Council meetings are scheduled for Planning applications
- Sign up for Community Notification
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How You Can Use It – Applicant/Agent
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- Upload documents to your application
- See documents pertaining to your application
- Check the status of your application
- See when Council meetings are scheduled for your Planning application
- Request an inspection for your building permit
- See which building permit inspections are complete or outstanding
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How Development Services Uses It
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- Application management / tracking system
- Mobile building inspections - send Inspection Reports by email
- More transparency in the process of applications
- Easier access to information related to applications
- Community Notification (Planning and Subdivision) to public
- Generate statistics
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