Building Department

The Building Department administers the City of West Kelowna's Building, Zoning, Safe Premises and Sign Bylaws and oversees building permits and inspections.

The department is responsible for ensuring that the construction of buildings and structures meets the standards of the Building Bylaw, BC Building Code and applicable federal regulations.

The department deals primarily with the regulation and inspection of new construction, renovations, alterations, additions, and changes in occupancy of existing buildings. Residents looking to connect to sewers should also contact the Building Department for assistance.

Building Department Customer Service Enhancements

With construction activity increasing in West Kelowna, the Building Department is streamlining its processes to ensure the most efficient and effective customer service.

HOW DOES THIS AFFECT YOU?

Beginning August 20, 2018:

An Inspector will be available for general inquiries from 8:30 to 9:30 a.m. and 2:30 to 3:30 p.m. on simple buildings and structures (ie: single family dwellings, accessory buildings, sign permits).
All inquiries involving more complex projects, (ie: commercial, industrial, institutional, multi-family) will require an appointment with an Inspector. Please call 778-797-8820 to arrange an appointment.
Alternatively, we encourage you to email your inquiry to us or leave a detailed message at 778-797-8820 for response. All inquiries will be directed to the appropriate team member for review and response. Please do not send inquiries through multiple channels.
All process, property inquiry and administrative type questions will be addressed by our Building Administrative Team at the front counter throughout the business day. Email correspondence is encouraged for these queries.

WHAT DO WE NEED FROM YOU?

When making an inquiry, we need the following information:

Site location
Type of project proposal
Your detailed question(s)
Contact name, phone number, email

Contact Us

FRONT COUNTER SUBMISSIONS

Documents for active Building Permit Applications on simple buildings and structures will be accepted by our Building Administrative Team during regular office hours. No appointment is necessary. Please ensure your documents are labelled with the project address and building permit number.
Document submission for complex applications will require an appointment, where the necessity of meeting with the Building Permit Review Committee will be assessed.
Complex applications will require approval prior to acceptance.

We thank you for your patience and understanding while we implement these customer service improvements.