Boil Water and Water Quality Advisories

Rose Valley Water Service Area – May 2025 Update

Date of Issue: Friday, May 30, 2025

Dear Rose Valley Water Service Area Customers,

We are reaching out to you to share what’s new since our April 29 update.

This update covers from April 30 to May 27 and includes information on:

• Council Requests Public Reports

• Rose Valley Reservoir - Source Water Improvements

• Planned maintenance: Watermain flushing program progress

• How to set up e-delivery for quarterly utility bills

Please note, this update contains information about the Rose Valley Water System. It...

Watermain flushing program moves to West Kelowna Business Park and Boucherie Centre

Date of Issue: Wednesday, May 14, 2025

The City’s annual watermain flushing program is progressing, with crews starting work in Zone 2 (see map) of the Rose Valley Service Area beginning Thursday, May 15, 2025. An isolated, precautionary water quality advisory will be in effect within this area while the work is underway and continuing until further notice.

In Zone 1 – Rose Valley neighbourhood, the watermain flushing is complete, and the related isolated, precautionary water quality advisory for...

Rose Valley Water Service Area – April 2025 Update

Updated: May 21, 2025
Original date of issue: Tuesday, April 29, 2025

Dear Rose Valley Water Service Area Customers,

We are reaching out to you today to share what’s new since our March 31 update.

This update covers from April 1 to April 28 and includes new information on:

• Rose Valley Water Treatment Plant funding: Ratepayers options 
• 2025 Water Main Flushing Program update
• Source water improvements
• Possible postal strike: Sign up for e-delivery of quarterly utility bills
• Friendly reminders

Rose Valley...

Watermain flushing program moves to Rose Valley neighbourhoods

Date of Issue: Monday, April 14, 2024

The City’s annual watermain flushing program is progressing, with crews beginning work in Zone 1 (see map) of the Rose Valley Service Area on Tuesday, April 15, 2025. An isolated, precautionary water quality advisory will be in effect within this area while the work is underway and continuing until further notice.

In Zone 3 – Sunnyside/Pritchard, the watermain flushing is complete, and the related isolated, precautionary water quality advisory for that zone...

Water Quality Advisory and Boil Water Notice rescinded in Glenrosa

Date of Issue: Thursday, March 27, 2025

The City of West Kelowna, in consultation with Interior Health, has rescinded the precautionary, isolated Water Quality Advisory for Glenrosa and the Boil Water Notice for Stonegate Court, Helen Gorman Elementary, and 3285, 3281, 3279 and 2373 Gates Road.

The Water Quality Advisory and Boil Water Notice were put in effect after an accidental water main break, which occurred on March 19 in the Salmon Road area. 

Crews conducted repairs and flushed the system...