Boil Water and Water Quality Advisories

Rose Valley Water Service Area – Fall 2024 Update

Thursday, Oct. 3, 2024

Some water users have experienced increased odor and discoloration, even though our water continues to be safe and meet the Canadian Water Drinking Standards. These fluctuations are not pleasant, despite the provincial and federal safe drinking water standards the City must adhere to in partnership with the Interior Health Authority (IHA).

There are several reasons for fluctuations in water quality, which are highlighted in this update. As we remain in the Commissioning...

Watermain flushing pauses temporarily in former West Kelowna Estates System, continues in Pritchard

Tuesday, Sept. 24, 2024

Effective immediately, the isolated, precautionary water quality advisory for the former West Kelowna Estates System Zones 1 and 2 is being rescinded. Watermain flushing within the West Kelowna Estates Zones is paused and is anticipated to resume in mid- to late-October, subject to weather and other factors.

As of Wednesday, Sept. 18, crews have been conducting watermain flushing in a small section of the former Sunnyside/Pritchard Water System (see map – portion of SS02)...

Watermain flushing expands to a section of the former Sunnyside/Pritchard Water System

Wednesday, Sept. 18, 2024

Effective immediately, crews have expanded watermain flushing to a small section of the former Sunnyside/Pritchard Water System (see map – portion of SS02). An isolated, precautionary water quality advisory will be in effect in this specified area while the flushing is underway and will continue until further notice.

Flushing forces high-velocity water through hydrants to remove sediment that has accumulated in the distribution system’s mains over time. During flushing,...

Boil Water Notice rescinded for specified area of the Powers Creek Water Service Area

Thursday, Sept. 05, 2024

The City of West Kelowna, in consultation with Interior Health, has rescinded the Boil Water Notice for a specified area of Westbank, within the Powers Creek Water Service Area.

The notice was required after a watermain break, which occurred Friday, Aug. 30 on Margaret Road. Although emergency repairs were completed quickly, turbidity was present within an isolated area of the distribution system, due to an unanticipated loss of pressure and flow disturbance. The...

Isolated Boil Water Notice issued for specified area of the Powers Creek Water Service Area

Friday, Aug. 30, 2024
 
The City of West Kelowna is issuing a Boil Water Notice, until further notice, for an isolated and specified section of the Westbank neighbourhood, within the Powers Creek Water Service Area, after a watermain break in the area.
 
View our water quality map to confirm if your property is in the affected area.
 
Please note, the Powers Creek Water Treatment Plant is working as it should, by providing multi-barrier treatment and clean, safe, reliable water to all areas within the...