Payment Options

Pay By Mail

Mail your cheque with the payment stub to our office at:

West Kelowna City Hall
2760 Cameron Rd.
West Kelowna, BC  V1Z 2T6

Pay In Person

Utility payments can be made in person at City Hall, in person at most financial institutions or by telephone / online banking. Please present your entire bill.

Pay By Phone

Payments can be made at most financial institutions by telephone.

Online Banking

Online Services are available through your bank's website. Please contact your bank for assistance in set up. Your account number is located at the top left hand corner under our address, phone, and fax number.

Pre-Authorized Payments

Sign up for Pre-Authorized Payments and have the payment automatically deducted from your bank account on the due date.

Drop Box

Drop your payment off at our drop box located to the right of the main entrance doors at City Hall.